Help and Instruction

Here are some helpful instructions and answers to frequently ask questions related to scanning and sharing photos. If you require additional assistance please contact us directly at photohelp@knowledge.ca

How do I upload my photos?
It’s easy. First provide us with some basic information about yourself. Then select an image using the browse button and add associated information to it using the pull down menus and buttons. If you want to contribute more than one photo, simply hit “add another photo”. Once the form completed to your satisfaction, hit SUBMIT and your photo (or photos) will automatically upload and be added to the collection.

My photos aren’t in a digital format, what do I do?
Foncie’s photos are typically prints. We ask that you scan your photos at high resolution (300 DPI or more, Colour) and save them as either JPEG or PNG digital files so that they can be uploaded to this site.

How many photos can I upload?
We encourage you to share as many photos as you like. There aren’t many people out there with the types of images we are asking for, so if you have them please share as many as you can.

Can I upload multiple photos at once?
Yes. Simply click add another photo. You will need to scan and find the additional photo on your computer and include all of the relevant information related to it. Once you have done each photo you can upload them all at once.

Do I have to describe my photo and categorize it?
No. However, any information you provide will help us understand how your photo fits in British Columbia’s social history. Other visitors to the site will also enjoy reading your stories and memories that go with the photographs.

What are tags (and why should I include them)?
Tags are words that describe your photo and make them easier to find. They can include words that describe the subject of your photo (think “war years” or “shopping”) or describe the attributes of your image (think “happy” or “rainy”).

Will my personal information be displayed?
Only your username will be displayed with the image you share. Your first and last name, and email address or phone number will never be displayed or shared.

Can I access my original images?
When you upload an image to this website it is resized and optimized for viewing on the site. Original scans will be kept on our system. If you need to recover an original photo scan contact us and we will do our best to get it back to you.

Can I delete my photos at a later date?
Our system does not allow you to delete your photos. If you wish to have a photo removed please contact us and we will be happy to do it for you.

Can people comment on my photos?
Yes they can. We want to find connections and encourage a positive dialogue about Foncie’s images and British Columbia’s past. If you wish to have a comment removed please contact us.

Can I mail you my photos?
No, Knowledge Network cannot accept original photos. Please use our easy to use web system to share your photos. However, if this is impossible please contact us and we will try to help you out.

If I share my photos can you sell them?
No. We simply want to share them with the people of British Columbia and the world. Our terms allow us to use the images for online, broadcast, and gallery display, and Museum Of Vancouver exhibition purposes in perpetuity but not to sell them for commercial purposes.